Ways to contact us
Support
We aim to get back to you within 48 hours, and the more detail you include in your email the faster we’ll be able to help. Our support team works between 9am and 5pm, Monday to Friday (excluding Bank Holidays).
- For help opening an account: use the live chat or email support@countingup.com
- For help with an existing account: support@countingup.com
- For help with registering your company: support@formations.countingup.com
You can find answers to the most common questions in our help centre.
Commercial
- Partnerships: partnerships@countingup.com
- Press: press@countingup.com
Accountants
- Email our support team with ‘Accountant query’ in the subject line: support@countingup.com
For anything else, you can get in touch at hello@countingup.com.